Support Center

Navigate to Contracts → Upload New. Drag and drop your PDF or Word document. Our AI will automatically extract key terms, dates, and clauses. Review the extracted data and click Save.

We support PDF, Word (DOC/DOCX), and plain text files. For best OCR results, use high-resolution PDFs with clear text. Scanned images work too but may require manual review.

Go to Frontiers → Workflow Builder. Choose a template (e.g., "3-Stage Approval") or start from scratch. Drag nodes to create your flow: trigger → approver → notification. Set conditions and save.

Press Ctrl+Shift+V (Windows/Linux) or Cmd+Shift+V (Mac) anywhere in the app to activate voice mode. A microphone icon will appear. Speak naturally: "Show me contracts expiring this month" or "Create new contract".

Navigation: "Go to dashboard", "Open contracts", "Show reports". Search: "Find contracts with Microsoft", "Show high-risk items". Actions: "Create new contract", "Export to CSV", "Print this page". Try speaking naturally - our AI understands context.

No, voice commands require an internet connection for speech recognition. However, all other app features work offline and sync when reconnected.

Go to Settings → Integrations → Salesforce. Click "Connect" and authorize NEXTSUITE. Map your contract fields to Salesforce objects (Opportunities, Accounts). Enable auto-sync to push contract data in real-time.

Yes! Go to Settings → Integrations and choose your accounting system. Sync contracts with invoices, track spend, and auto-populate vendor information. Both QuickBooks Online and NetSuite are supported.

Settings → Integrations → Slack. Click "Add to Slack" and choose your workspace channel. Configure notification rules: contract expiring, approval needed, high-risk detected, etc. Customize frequency (instant, daily digest).

Absolutely! Both Microsoft Teams and Google Workspace integrations are available. Teams: Get notifications in channels, approve contracts via bot commands. Google: Auto-save contracts to Drive, sync calendar reminders for deadlines.

Pro and Enterprise plans include full REST API access. Visit Settings → Developers → API Keys to generate tokens. Full documentation at docs.nextsuite.ai/api with code examples in Python, JavaScript, and cURL.

Go to Exports page. Click "Download CSV" for any dataset. Open in Excel or Google Sheets. Or use "Copy CSV" to paste directly. For custom exports, go to Reports → Custom and select your columns and filters.

Yes! Go to Settings → Scheduled Exports. Choose frequency (daily, weekly, monthly), dataset (contracts, spend, KPIs), and delivery method (email, SFTP, S3). Exports run automatically and include only changed data.

Our AI analyzes uploaded contracts for: risk clauses, unfavorable terms, missing sections, renewal dates, and compliance issues. Review results appear in the "AI Insights" tab. You can customize risk thresholds in Settings.

With Frontiers add-on, yes! Go to Frontiers → ML Trainer. Train models for: risk scoring (your criteria), renewal prediction, spend forecasting, vendor clustering. Models auto-retrain weekly on new data.

The AI Assistant (chat bubble, bottom-right) answers questions about your contracts. Ask: "What contracts expire next month?", "Which vendors are over budget?", "Show me high-risk items". It understands natural language and your data.

Pro plan: $499/month for up to 10 seats. No per-seat charges. Add unlimited contracts, run unlimited AI scans. Enterprise: Custom pricing with volume discounts and dedicated support.

Frontiers ($249/month) includes: Local LLM configuration, ML model training, custom workflow builder, internal agent studio, vendor portal, and Executive Crystal Ball dashboards. Requires Pro or Enterprise base plan.