Marketplace Seller Agreement

Effective Date: October 28, 2025

1. Overview

This Marketplace Seller Agreement ("Agreement") governs your participation as a seller on the NEXTSUITE Marketplace ("Marketplace"). By registering as a seller, you agree to these terms.

2. Revenue Share

Fee Structure:

  • Seller receives: 70% of the sale price
  • Platform fee: 30% of the sale price
  • Payment processing: Stripe fees apply (~2.9% + $0.30)
  • Net to seller: Approximately 67% after all fees

Example: For a $100 item:

  • Gross sale: $100.00
  • Your revenue (70%): $70.00
  • Platform fee (30%): $30.00
  • Stripe fees (~3%): $3.00
  • You receive: ~$67.00

3. Payouts

  • Schedule: Monthly automatic transfers via Stripe Connect
  • First payout: Typically 7-14 days after first sale (Stripe requirement)
  • Minimum threshold: $10 balance required for payout
  • Currency: USD only at this time
  • Rolling reserve: Stripe may hold 7 days of funds for fraud protection

4. Seller Responsibilities

4.1 Content Quality

You agree to:

  • Provide accurate descriptions and working products
  • Maintain item quality and functionality
  • Update items as needed for compatibility
  • Respond to buyer questions within 48 hours

4.2 Support

  • You are responsible for supporting your items
  • NEXTSUITE is not responsible for item-specific support
  • You must provide reasonable support to buyers
  • Documentation must be clear and complete

4.3 Updates & Maintenance

  • Keep items compatible with current NEXTSUITE versions
  • Provide updates and bug fixes as needed
  • Notify buyers of breaking changes

5. Intellectual Property

5.1 Ownership

You retain all intellectual property rights to your items. By listing items, you grant NEXTSUITE a non-exclusive license to:

  • Display and market your items
  • Distribute items to buyers
  • Use item names/descriptions in marketing
  • Provide items to buyers who purchased them

5.2 Representations & Warranties

You warrant that:

  • You own or have rights to sell your items
  • Items don't infringe on third-party rights
  • Items comply with all applicable laws
  • You will indemnify NEXTSUITE against IP claims

6. Refunds & Chargebacks

30-Day Money-Back Guarantee

All marketplace items come with a 30-day money-back guarantee. If a refund is issued:

  • Your 70% revenue share is reversed
  • Platform's 30% fee is also reversed
  • Stripe fees are non-refundable
  • You may dispute invalid refund requests
  • Excessive refund rates may result in account review

7. Prohibited Items

You may NOT list items that:

  • Violate laws or regulations
  • Contain malicious code or malware
  • Infringe on intellectual property rights
  • Access or expose user data inappropriately
  • Promote illegal activities
  • Contain hate speech or offensive content

8. Approval & Removal

8.1 Approval Process

  • All items require NEXTSUITE approval before listing
  • Typical approval time: 24-48 hours
  • We may reject items that don't meet quality standards
  • You'll receive feedback on rejected items

8.2 Removal Rights

We may remove items that:

  • Violate this agreement
  • Generate excessive complaints
  • Are abandoned (no updates for 12+ months)
  • Pose security or privacy risks

9. Taxes

⚠️ Important Tax Notice

You are responsible for all taxes on your marketplace earnings. This includes income tax, sales tax, VAT, or other applicable taxes in your jurisdiction.

  • NEXTSUITE does not withhold taxes from your earnings
  • You may receive tax forms (1099-K in US) from Stripe
  • Consult a tax professional about your obligations
  • You agree to indemnify NEXTSUITE for tax-related claims

10. Account Termination

10.1 Your Right to Terminate

  • You may close your seller account at any time
  • Existing buyers retain access to purchased items
  • Final payout processed within 30 days

10.2 Our Right to Terminate

We may suspend or terminate your account for:

  • Repeated violations of this agreement
  • Fraudulent activity
  • Excessive refund rates (>20%)
  • Poor quality or abandoned items
  • Failure to provide support

11. Liability & Warranties

DISCLAIMER OF WARRANTIES

Items are provided "AS IS" without warranties. NEXTSUITE makes no warranties about item quality, functionality, or fitness for a particular purpose.

Limitation of Liability:

  • NEXTSUITE's liability is limited to fees paid in the last 12 months
  • We're not liable for lost profits, data, or indirect damages
  • Sellers indemnify NEXTSUITE against third-party claims

12. Changes to Terms

We may update these terms with 30 days notice. Continued selling after changes constitutes acceptance. Material changes require explicit consent.

13. Contact

Questions about this agreement? Contact us at:
Email: marketplace@nextsuite.ai
Support: /support

Last updated: October 28, 2025
By registering as a seller, you acknowledge that you have read, understood, and agree to be bound by these terms.